What’s the leading cause of ERP failure? Data migration? Nope. Integration with existing applications? Wrong again. Too many customizations? It’s not that either. In fact, ERP failure often has nothing to do with the technology at all. The most common reason for ERP implementation disaster is poor change management. When end users don’t know what to do with the software once it goes live, you can’t expect wide user adoption or a full return on your investment.
One of the most important aspects of change management is user training. At Datix, we understand how critical training is to ERP implementation success. An Epicor Gold Partner, our certified consultants have a deep understanding of each and every Epicor module. We can show you how to effectively leverage all your ERP modules to maximize the value of your software.
Our training isn’t out of the pages of a textbook. With decades of experience in multiple manufacturing and distribution industries, we understand the practical applications of Epicor ERP. Our consultants work closely with clients to align our training with each company’s processes. Go ahead, ask us a question that isn’t in the guide; chances are, we’ll be able to answer it on the fly. We’ll make sure each of your users are ready to utilize your Epicor solution to the fullest.
ERP Training Options
Datix understands that every person has a unique learning style. That’s why we provide multiple training options and resources to give your users the knowledge they need to execute tasks. Our role-based training ensures that users across multiple departments are learning about the specific modules and functions that’ll help them improve their individual performance. Below are a few of our Epicor training options:
- On-Site Training: This method allows us to provide hands-on training to end users in person. We can give one-on-one instruction, work with a few users at a time or create a classroom environment for larger groups. Our on-site training is performed either at one of our offices or at your company’s location.
- Virtual or Remote Training: If you don’t want to leave your desk, we can also remotely train users through online video conferencing. This could be a smart option for organizations that require training for employees across multiple locations.
- Video Training: No matter where you are in your ERP journey, our ERP demos site offers comprehensive video demonstrations that cover over 50 areas of interest in multiple Epicor platforms. Our demos are useful for promoting continued learning or for getting some insight into Epicor’s features before your implementation. We can also develop and deliver training videos tailored to individual clients.
The vast majority of ERP users are only taking advantage of less than 10% of their solution’s capabilities. With our first-class training, you can ensure that nothing in your investment is going to waste. If you want to learn more about our Epicor implementations and training, contact an ERP expert at Datix today.