For more and more businesses today, not having a professional Ecommerce strategy is becoming a liability in attracting and retaining customers. Even ‘old’ industries that historically stayed away from newer technologies can no longer ignore the desire and need of customers, and even vendors, to have an online way to do business with you.
It’s hard to believe but Ecommerce is now more than 20 years old. More and more employees at your customers do not remember a time when business was done exclusively by phone or fax.
Epicor ERP 10 completely re-envisioned Ecommerce through the all new Commerce Connect module. Rather than try and build their own comprehensive Ecommerce solution, Epicor tightly integrated the most popular and open source Ecommerce solution in use in the world, Magento. Magento is owned by eBay and the constant R&D as well as huge third party plug in base, makes it a framework that will allow for virtually any type of business to accomplish their goals using mostly off the shelf components.
Epicor Commerce Connect allows for a large array of functionality out of the box. Of course you can decide how much of this to deploy, but the fact that its ready to go gives you a huge advantage over your competitors. Commerce Connect includes the following major functional areas:
• Business to Consumer Ecommerce
• Business to Business Ecommerce (Think customer logins, customer specific pricing, optionally inventory availability
• Complete Business to Business Portal functionality (Customer Connect) including access to:
o Orders and Order Pad entry
o Rapid recurring order options
o Customer Masterfile information and balances
• Complete Vendor Management through Supplier Connect including access to:
o RFQ’s (Request for Quotes)
o Auction reply options
o Purchase Orders
o Vendor Masterfile information and balances
Commerce Connect even allows for your customers to interactively configure complex items on your website and have those configurations flow to your Epicor Quotes, Orders and Configurator as shown below. Your internal users can make changes to the configuration and those will be reflected on the website because it’s the exact same tool! This is something virtually no other system in the mid-market allows for without a complex jumble of expensive third parties.
If you want your customers and vendors to be able to do business with you 24x7x365 from anywhere in the world, Commerce Connect eCommerce for Epicor ERP 10 is for you. The Return On Investment is stellar.