It’s hard to believe, but eCommerce is more than 25 years old. Several of your customers might not even remember a time when business was done exclusively by phone or fax. Still, many manufacturers and distributors are slow to adopt an online website. Not having an eCommerce strategy is becoming a liability, as both B2C and B2B customers increasingly seek out the convenience of online shopping.
But we can’t really blame businesses for delaying their eCommerce launch. Manufacturers and distributors already have enough on their plates without worrying about a new revenue channel and maintaining a website. How can organizations release online stores without getting in over their heads?
Epicor has just the right solution: Epicor Commerce Connect (ECC). Available for Epicor ERP 10 and Prophet 21 customers, ECC is a robust eCommerce module tightly integrated with your ERP system. ECC is powered by Magento, the world’s leading eCommerce solution. Magento is renowned for its massive marketplace of third-party plug-ins and system flexibility, empowering businesses to easily design the right website for their customers.
Best of all, ECC is seamlessly connected with your ERP to streamline business processes. That means online orders are automatically transferred into your ERP even when the system is offline. Product and pricing information in your eCommerce site is also updated based on ERP data.
Furthermore, Epicor allows complex, configured orders to flow from your website into your Epicor quotes, orders and configurator. Internal users can also make changes to configured items that are instantly reflected on the website. Virtually no other solution in the midmarket allows this functionality without requiring an expensive jumble of third-party applications.
ECC’s intuitive interface, flexibility and deep ERP integration make it easier than ever to create a fast, mobile and engaging online store.
Epicor Commerce Connect Functionality
ECC includes a wide array of out-of-the-box functionality. Some of the features include:
- Support for B2C and B2B Channels
- Simple Generation of Consistent Website Design
- Search Engine Optimization (SEO)
- Customer Self-Service Account Management
- View quotes
- View orders
- View invoices
- View shipping details
- Place repeat orders
- Manage returns
- Complete Vendor Management through Supplier Connect
- Access to RFQs
- Access to auction reply options
- Access to POs
- Access to Invoices
- Access to Payments
- Access to Vendor Masterfile
- Global Site Management
Check out the ECC white paper to view more features.
With Epicor Commerce Connect, you’re just a few clicks away from allowing customers and vendors to do business with you 24/7 from all over the world. Datix, an Epicor Gold Partner, has helped manufacturers and distributors maximize the value of their software investments for over 20 years. Our expert consultants will make sure you successfully launch and manage your eCommerce site. Contact Datix today to learn more about transforming your business through software.