Best Practices. Many companies have ways of using Epicor and other software that turn out to be based on software that is no longer in use at the company. Let us share with you, from our thousands of man hours of experience, how best to apply Epicor ERP to your business requirements. You will often find there are faster more streamlined ways to accomplish tasks when working with our Epicor Consultants. Learn from our experiences, both bad and good, how not to make the same mistakes others have.
Limited Resources. We have many clients who have very intelligent and skilled staff that can properly use and maximize their value out of Epicor. However, very few of our clients have ‘excess capacity’ for those folks to focus on their Epicor ERP solution. They are busy doing what they do to make their companies’ successful. If they stop servicing your customers to manage ERP software enhancements, consulting and training, then customer service will suffer. Let us handle the ERP sof4tware so your people can design and build better products or services.
Missing in-house expertise. Let us augment the missing areas of expertise. Many areas of ERP software are used only occasionally when being set up, but rarely need a full time resource. It’s far more efficient, for example, to hire us to setup your Epicor EDI or Service Connect, than for you to invest weeks or months mastering a skill to use once very 10 years. We can handle those ‘tough areas’ like website integration, integration with other systems, EDI, custom report development, dashboards, business intelligence, document management etc.
Epicor Consulting – What is our process?
Our process in working with our clients starts with a discovery call. Based on this call where we gather your specific requirements, we then can give you an estimated time and cost involved. Sometimes clients prefer to start with a small scale project to confirm they are happy working with us as a new Epicor Consulting firm, other times they dive right in. We are flexible to whatever way you wish to engage us.
Once you agree to the estimates, we’ll send over a formal engagement letter. Once you approve it, we’ll schedule our resources to being work with you. We have full time Project Managers working with you and our consultants helping to ensure the project stays on-time and on-budget and that you get the deliverables that were promised as the result of the engagement.
We then maintain and active relationship creating new ‘work orders’ as you have new tasks or projects to complete and begin what is usually a long and productive client relationship.
Our Experience with Epicor
As a Gold Authorized Epicor Consulting partners, our Consultants are required to continually stay abreast of all certifications and requirements on all the latest versions of the software. We have experience with older versions like Vantage & Vista as well as they latest released and soon to be released versions like Epicor 10. Not only are we an Epicor Services Partner, but we are also a Value Added Reseller who can sell you new software, licenses and even host you on our own Microsoft Azure cloud based Managed Services Platform for Epicor.
Our industry experience includes but is not limited to:
- Metal working
- Make to Order
- Make to Stock
- Engineer to Order
- Configure to Order
- Medical Device and Components
- Consumer products
- Many others
Functional Areas of Epicor Expertise
- Sales Order Management
- Quote Management
- Job / Work Order Management
- MRP (Material Requirements Planning)
- Serialization and Lot Tracking and costing with recall management
- RMA Processing
- Production Planning & Scheduling
- General Ledger
- Accounts Receivable (AR)
- Accounts Payable (AP)
- Financial Reporting including XL Connect expertise
- Bar Coding
- BPM’s (Business Process Management)
- BAQ’s (Business Activity Queries
- SSRS (Sql Server Reporting Services Reports)
- Crystal Reports
- Service Connect
- REST API
- Custom Development
- Third Party Integrations
What Can Clients First Business Solutions Do For You?
Simply give us a call at 1-866-677-6290 and find out or click on the Chat With Us button at the bottom of this page. With our large team of Functional and Technical consultants able to handle your consulting, training, implementation, sales, installation, hosting, disaster recovery or upgrades, we have the resources you need to get the most out of your ERP investment.