Epicor Cloud Hosting – from Clients First
Over 50% of all new ERP projects are being hosted off premises. Clients First has developed exclusive technology to make hosting Epicor on the worlds largest and fastest cloud platform affordable and fast. Via the Microsoft Azure platform and Clients First’s Gold cloud certification, we can take your Epicor ERP 10 and above license and host it on Microsoft’s infrastructure. We handle all of the installation, administration and ongoing support for your environment while we let Microsoft invest the over 10 billion dollars per year it does in the Azure environment.
This allows us to focus on making sure your system is running in top shape and is utilized to the fullest extent while letting Microsoft continually invest in the hardware, software and services needed to make Azure the best platform for cloud hosted applications. From the mom & pop store to Bing and Xbox Live, Azure scales for the smallest business to the largest enterprise.
Epicor might sell you a Software as a Service (SaaS) approach in which you ‘rent’ the software and the hosting in perpetuity. Although this is a very practical approach it does have limitation in control, security and flexibility. With Epicor SaaS you have limitations on the types of customizations you can have. This is because many customers’ databases on are on the same physical application server and database server. They have to lock down customizations because one customer’s changes could either break or access another customer’s data. In addition, no matter how careful the programmers are, there is no guarantee a runaway query or customization or user error will allow a customer to see another customers’ ERP data.
In addition, it’s more difficult to integrate with Epicor SaaS since your integrating application is not in the same infrastructure as Epicor SaaS and the ways you can integrated are limited due to the above security concerns.
Because your data is shared in the same database as others, if a disaster occurred, Epicor can restore from a backup. But if user error occurred, and say a user accidentally deleted critical data, there is no way for Epicor to just restore your data as that would affect customers being hosted on the same database.
In addition, Epicor’s SaaS support is managed through the same online only case management system as the rest of their applications. This means if you are completely down and have no access to your ERP system, it can take some time to get a call back from their infrastructure team to get on this issue. With Client’s First, we have a dedicated phone option for urgent hosting support so we can look into your problem and you can speak with a human much more quickly.
Although the SaaS pricing can sometimes be more attractive, it’s these limitations that can concern customers. We have the ability to host your database on massively redundant Microsoft infrastructure and in the country of your choice which may be a requirement for various legal and regulatory requirements.
In addition, because we give you a dedicated database and database instance, one customer performing an intensive task like a report or MRP, will not slow down your performance.
Click the chat button below to find out more about Epicor on Azure via Clients First can eliminate the costs, stress and complexity of hosting your Epicor installation on-site.